Track My Order

Every lamp ships fully tracked. Here is how to find yours.

Where your tracking number lives

The moment your lamp ships, an email goes out with a tracking link in it. Check the inbox you used at checkout, and check the spam folder once.

Tracking shows nothing yet

Two ordinary reasons, and neither means anything is wrong:

• It hasn't shipped yet. Lamps ship at around day 25 — the full timeline is on Shipping & Delivery.
• It just shipped. Give it 24 to 48 hours. A fresh number often reads "not found" until the first depot scan.

Tracking hasn't moved in a week

Send me your order number through Contact Us and I'll chase the carrier. If the lamp is genuinely lost, you get a remake or a full refund — see Returns & Refunds.

It says delivered and it isn't here

Check with neighbors and around the property first — carriers leave packages in remarkable places. If it still hasn't surfaced after 24 hours, write to me and I'll open a case.